Digital Vaikuntha · A product of Visible Chain Technologies Private Limited
Last updated: 27 July 2026
This page explains how to delete your Digital Vaikuntha
account and the personal data associated with it.
Option 1 — Delete from within the app (recommended)
Open the Digital Vaikuntha app and sign in.
Go to the Profile tab.
Tap Delete account.
Confirm when prompted. Your account and data are deleted immediately.
Option 2 — Request deletion by email
If you cannot access the app, email
visiblechain@songpoem.com from
your registered contact, or include the phone number on your account, and ask
us to delete your account. We will process the request within 30 days and
confirm.
What data is deleted
When you delete your account, we permanently remove:
Your profile — name, date of birth, gender, postal address, alternate contacts, and email
Your samashrayanam details, where you provided them
Your phone number and verification (OTP) records
Your profile photo
Your sessions (you are signed out on all devices)
Your shopping cart
Your activity history (seva / donation / order records shown in Profile)
Your push-notification tokens
What may be retained
Any feedback messages you sent are kept in
anonymised form (disassociated from your account) so we can
continue to improve the app.
We may retain limited information where required for legal, security or
fraud-prevention purposes, for as long as the law requires.
Deleting only some of your data
You can edit or clear most profile fields directly in the app's Profile screen
without deleting your whole account. To request deletion of specific personal
data while keeping your account, email
visiblechain@songpoem.com.
